Trouble deleting emails in roundcube

started at 10 Oct 2008 by Michael
  • Michael
    10 Oct 2008

    I don't know if this is a roundcube error or a me error, but I can delete mail in the roundcube interface without it deleting it from the account. It goes away from the mail pane, but when I navigate away and then back, it returns.

    I don't see the issue on the roundcube wiki, so maybe it's my setup or file permissions or some such. I can delete mail just fine through fat clients.

    any ideas?

  • Richard
    12 Oct 2008

    Michael, is there any error logged in the /var/log/mail.log ?

    This should work the same as via a fat client.

  • ian
    20 Nov 2008

    I've a similar issue on 10.4.

    I can move mail between folders in roundcube.
    When I delete with Mail.app, they are marked as deleted in roundcube (http://img.skitch.com/20081120-kkib1dgxgchmyw676jh6huk9fu.jpg)
    When I try to delete in roundcube, I get "could not move the message".

    Nothing in mail.log other than authdaemond, none of which are errors.

    Any suggestions?

  • Richard
    21 Nov 2008

    Ian, the deleted items that are still visible but greyed is not an error. The moving of messages should work. Can you increase the loglevel of IMAP and check the logfile when you try to move a message.

  • ian
    05 Jan 2009

    Hi,

    Can you point me in the direction of the config file to specify the log level?

    thanks!

    //ian

  • Richard
    05 Jan 2009

    Sorry Ian you can't increase it, my mistake. But you can check the error log in Roundcube why it failed ?

    It is in the roundcube directory on the server in the logs directory.

  • ian
    05 Jan 2009

    Hmm, the file errors in roundcubemail/logs doesn't have any entries for a couple of months now. Tail shows entries from November..
    Is there a logging setting for roundcube?

    thanks

  • ian
    05 Jan 2009

    ps. the roundcubemail/config/main.inc.php has debug_level set to 1.

  • ian
    05 Jan 2009

    Fixed: For some reason, my mailbox didn't have a Trash folder. Created it and it's now able to move items.

    Thanks!

  • Richard
    07 Jan 2009

    Thanks for posting the solution, glad it was something as simple as this!

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